Order Packing Verification
A packing verification system that captures visual proof of every single order.
The Cost of Blind Fulfillment
Even with scanner-based WMS workflows, picking errors happen. When a customer receives the wrong SKU, proving what left the building is nearly impossible without verification.
When should you invest in order packing verification?
If you are experiencing these operational pain points, manual QA is no longer enough.
Customer Experience (CX)
- • Surge in "missing item" tickets eating up support time.
- • Auto-approving refunds to avoid bad reviews due to lack of proof.
- • Negative brand perception from incorrect shipments.
Operations & QA
- • Inability to identify the root cause of picking errors.
- • Wasting hours scrubbing un-indexed ceiling CCTV footage.
- • Manual spot-checks failing to catch high-volume anomalies.
Finance & Legal
- • Losing chargebacks with Stripe/PayPal due to lack of visual proof.
- • Client brands threatening to penalize you for missed SLAs.
- • High replacement costs for falsely claimed missing inventory.
How order packing verification transforms your operation
Is this the right fit for your workflow?
Perfect Fit For:
- High-volume fulfillment centers shipping hundreds of orders daily.
- Teams seeking to reduce return fraud and chargebacks.
- Brands requiring strict visual SLA compliance.
Not A Fit For:
- Low-volume shipping operations (under 50 orders/day).
- Operations where you do not handle CX or refund disputes.
How the Workflow Operates
Seamless integration into your existing warehouse flow.
Scan the packing slip
System begins recording
Pack items visibly
Search video by order later
The Business Outcome
Settle claims definitively. When you have visual order packing verification, you eliminate "he said, she said" arguments with your carriers and customers.
Frequently Asked Questions
Q: Does this replace our WMS?
A: No, EZPacks supplements your WMS with visual packing verification, it does not replace barcode validation.
Q: Can we search by SKU?
A: EZPacks ties the video to the primary identifier scanned at the station, usually the Order ID or Tracking Number.
Q: How long does it take to set up EZPacks?
A: Deployment is rapid. A standard pack station can be equipped and recording within 15 minutes. Our software is designed to be plug-and-play with your existing USB barcode scanners.
Q: Does it integrate with our existing WMS/ERP?
A: Yes. Because EZPacks listens to standard keyboard-emulated barcode scans, it works alongside any web-based or native WMS without complex API integrations.
Q: How much storage space does the video take?
A: We optimize our video compression specifically for warehouse packing. You can choose to store videos locally on the station PC or automatically sync them to your secure cloud storage.
Ready to secure your shipments?
Start building your visual audit trail today.
Request a Custom Demo